Introduction

This visual tour will guide you through all of the interfaces in TixTime using screen shots. The Timesheet, Schedule, Employee Management, Payroll, Reporting, and Configuration modules are all covered.

The four main modules in TixTime are Timesheet, Schedule, Employees, and Management.

Timesheet

The timesheet provides a view of the workforce and operational status, and is the primary method of data entry.

Schedule

The schedule provides flexibile scheduling for employees, based on campaigns to allow seperation of your workforce into its natural organization.

Employees

Human Resource management is build right into TixTime. The employee management functions can integrate with HRIS and ERP software if you have existing solutions in your Call Center.

Management

Payroll, Configuration, and Reports are provided under Management. TixTime provides an extensive reporting system which is easily customizable.