Breaks

Break Calculations

Breaks are automatically subtracted from the hours paid, if the break has been configured as unpaid. You may subtract the amount of time the break is configured for, or the exact amount of time the employee took on the break, depending on your Call Center policies.

Break entitlements can be set per shift length. If a shift is not entitled to a break it will not be displayed on the Timesheet. This ensures that employees take only the breaks they are entitled to depending on your shift length.